Customer Experience and Bookings Supervisor

We are looking for someone who would love to join our team of young passionate surfers to work in our very busy surf school.
The experienced Customer Experience and Bookings Supervisor will provide excellent customer service and faultless bookings. You will keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention. You will also be responsible for optimising workflow, contracts, sales, guest relations, staff liaising and reporting.

Whats in it for you? Well besides from getting to work at Bondi Beach everyday we will also offer a competitive salary, a fun work environment, training and career progression and the option to surf in your lunch break…sounds pretty good huh? We are looking for just the right person so would need the following from you;

• Able to problem solve and  multi-task whilst smiling your head off
• Have a fun and positive attitude
• Experience in hospitality or retail customer service.
• Experience achieving sales targets, KPI’s and maximising profit
• Team player with high level of initiative & the ability to work autonomously
• Passionate about what you do and give 110% every time!